Terms & Conditions

The terms governing your use of arrowways.com and your relationship with Arrow Ways LLC as a visitor, prospective client, or engineering talent.

Acceptance of Terms

Acceptance of Terms.

These Terms & Conditions (“Terms”) govern your access to and use of arrowways.com (the “Site”), operated by Arrow Ways LLC (“Arrow Ways,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

These Terms apply to all visitors, prospective clients, engineering talent, and anyone else who accesses the Site. They do not replace or modify any separate signed agreement between Arrow Ways and a client or engineer — such as a statement of work, master services agreement, or offer letter — which governs where a conflict exists.

Legal review required. This document is a working draft prepared for internal review. It should be reviewed by qualified legal counsel before publication to confirm accuracy, completeness, and enforceability under applicable law.

Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Site in any way that violates applicable law or regulation
Attempt to gain unauthorized access to any part of the Site, its servers, or connected systems
Interfere with or disrupt the Site’s operation, including through malicious code or automated scraping
Misrepresent your identity or affiliation when submitting inquiries, applications, or other information
Use content from the Site for competitive intelligence, republication, or commercial purposes without our written permission

Nature of Our Services

Arrow Ways provides embedded engineering consulting and technical staffing services across the Automotive & EV, Aerospace & Defense, Medical Devices, and Industrial Equipment sectors. Content on the Site — including capability descriptions, industry pages, insights, and case discussions — is provided for general informational purposes only and does not constitute a binding offer, guarantee of outcomes, or professional advice of any kind.

Any specific engagement, statement of work, or staffing arrangement with Arrow Ways is governed exclusively by the separate written agreement executed between Arrow Ways and the client or engineer, not by this Site or these Terms.

Our AI Assistant (Telum AI)

The Site features an AI-powered assistant, Telum AI, designed to help visitors navigate our capabilities, industries, and services. Telum AI is provided for informational and navigational purposes only. Responses are generated automatically and may not always be accurate, complete, or current.

Nothing communicated through Telum AI constitutes engineering, legal, financial, or business advice, nor does it create a client relationship or contractual commitment.
Do not share confidential, proprietary, or sensitive information through the chatbot.
For binding guidance or a formal proposal, please contact us directly through the channels listed in Contact Us.

Intellectual Property

All content on the Site — including text, graphics, logos, the Arrow Ways name and monogram, page layouts, and underlying code — is the property of Arrow Ways LLC or its licensors and is protected by applicable intellectual property laws. Except as expressly permitted, you may not copy, reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent. You may view and download Site content for your own personal or internal business reference in evaluating Arrow Ways’ services, provided you retain all copyright and proprietary notices.

User Submissions

When you submit information through a contact form, consultation request, job application, or similar Site feature, you represent that the information is accurate and that you have the right to share it. You grant Arrow Ways a limited license to use that information for the purpose it was submitted — such as responding to your inquiry or evaluating your candidacy — as further described in our Privacy Policy. Please do not submit confidential or proprietary client information through the Site unless you are authorized to do so and an appropriate agreement is in place.

Third-Party Links

The Site may contain links to third-party websites or resources. These links are provided for convenience only. Arrow Ways does not endorse and is not responsible for the content, accuracy, or practices of any third-party site. Accessing linked sites is at your own risk.

Disclaimers

The Site and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Arrow Ways does not warrant that the Site will be uninterrupted, secure, or error-free, or that any information on the Site is complete, accurate, or current.

Open item: Confirm with counsel whether industry-specific disclaimers are needed given Arrow Ways’ work in regulated sectors (Aerospace & Defense, Medical Devices), and whether any engineering-work-product disclaimers should be added.

Limitation of Liability

To the fullest extent permitted by law, Arrow Ways and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of, or inability to use, the Site — even if advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

Open item: Liability caps and carve-outs should be reviewed by counsel and aligned with the liability terms used in Arrow Ways’ standard client SOWs and MSAs, so the Site language doesn’t conflict with contract language.

Indemnification

You agree to indemnify and hold harmless Arrow Ways and its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

Governing Law & Disputes

These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Missouri.

Open item: Confirm this governing-law choice is consistent with the governing-law clause used in the Unity Compass SOW (ARRO-0601-0003) and in Arrow Ways’ standard client agreements, so the Site doesn’t introduce a conflicting jurisdiction.

Termination of Access

We reserve the right to suspend or terminate your access to the Site, without notice, for conduct that we believe violates these Terms or is otherwise harmful to Arrow Ways, other users, or third parties.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or applicable law. We will post the revised Terms on this page with an updated “Last updated” date. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.